Billing help
RevCare Home Care is a monthly SaaS subscription for agency operations. Your agency pays RevCare Home Care for software access. RevCare Home Care does not run caregiver payroll, and agencies continue paying caregivers in their own payroll system.
Subscriptions are billed in Stripe. Workspace admins can open Plan & subscription in the app, then Manage billing in Stripe to update cards, download invoices, switch prices where enabled, or cancel.
Trials: new checkouts may include a 30-day trial before the first paid period — the exact terms appear on the Stripe checkout page.
Failed payments: Stripe automatically retries. If your subscription shows past due, sign in and update the payment method in the customer portal. Need a hand? support@revcareai.com.
Business email setup: You can provision Google Workspace mailboxes or Cloudflare Email Routing aliases for your team inboxes. Setup guide.
Billing request form
Prefer a form? We log submissions in RevCare Home Care and route to support@revcareai.com.