Help center
RevCare Home Care is built to stay simple. Search topics below, read FAQs, or open a case with the team. Logged-in customers also have the full Training & onboarding area in the app.
Tip: after sign-in, the in-app help matches your role (owner, manager, caregiver).
Training videos
Short walkthroughs — your team can follow in order or jump to a topic.
- Getting Started with RevCare (video link can be added in your deployment)
- Owner Dashboard Overview (video link can be added in your deployment)
- Add Caregivers (video link can be added in your deployment)
- Add Clients (video link can be added in your deployment)
- Scheduling Basics (video link can be added in your deployment)
- Clock In / Clock Out (video link can be added in your deployment)
- GPS / EVV Setup (video link can be added in your deployment)
- Revenue Recovery Overview (video link can be added in your deployment)
- Billing Alerts (video link can be added in your deployment)
- Manager Training (video link can be added in your deployment)
- Caregiver App Training (video link can be added in your deployment)
- Upgrade Plan (video link can be added in your deployment)
FAQs
How do I reset a password or invite staff?
Workspace admins invite users from Settings. If you are locked out, email support and we will verify your agency and send a secure link within one business day.
Where is the caregiver mobile app?
Caregivers sign in on the web mobile experience to clock in/out, see tasks, and message the office. Your admin shares the same login and security model as the main app.
Is onboarding really free for every plan?
Yes. Standard guided onboarding and the training center are included. Optional live implementation services may be quoted separately for enterprise rollouts.
Still need help?
support@revcarehomecare.com for product support, or hello@revcarehomecare.com for general questions.